Termini e condizioni del servizio

Last Updated: 17/03/2026

Welcome to Orvinia. These Terms and Conditions ("Terms") govern your use of the website https://orvinia.com (the "Site") and the purchase of products and services offered by Orvinia ("we", "us", "our").

1. Company Information

Company Name: Orvinia
Registered Address: Drijvelden 10 , 2200 Herentals , Belgium
Phone: +32468325313
Email: info@orvinia.com

2. Applicability & Consent

By accessing our Site or purchasing from us, you agree to be bound by these Terms. What you are agreeing to includes our Shipping and Refund policies. If you do not agree, please do not use our services.

3. Eligibility & Account Accuracy

You represent that you are of legal age in your jurisdiction. You are responsible for providing accurate and current purchase and account information. We reserve the right to refuse or cancel orders if information is inaccurate.

4. Payments & Pricing

All prices are subject to change without notice. We accept the payment methods listed at checkout. You agree to pay the full price of your order, including applicable taxes and shipping fees.

5. Shipping & Cancellations

We aim to ship orders within 1-2 business days. Delivery times are indicative. Once an order is shipped, it cannot be cancelled; however, you may return it according to our Return Policy. For cancellations before dispatch, contact us within 12 hours at info@orvinia.com.

6. Returns and Refunds

We offer a 30-day return policy from the date of receipt.

  • Condition: To be eligible, items must be unopened, unused, and in original packaging. For hygiene reasons, opened consumable products cannot be returned.
  • Process: You must contact us first at info@orvinia.com before returning any items.
  • Shipping Costs: The customer is responsible for return shipping costs.
  • Refund Timeframe: Approved refunds are processed within 7 working days using the original payment method.

7. Limitation of Liability

The Site and products are provided "as is". To the extent permitted by law, Orvinia is not liable for any indirect, incidental, or consequential damages (including loss of profit) arising from your use of the Site or products. Our total liability shall not exceed the price paid for the product.

8. Governing Law & Dispute Resolution

These Terms are governed by the laws of Belgium. In the event of a dispute, we encourage you to contact us at info@orvinia.com to reach an amicable solution. Any unresolved disputes shall be subject to the exclusive jurisdiction of the courts of Belgium.

9. Contact Information

Company Name: Orvinia
Registered Address: Drijvelden 10 , 2200 Herentals , Belgium
Email: info@orvinia.com