Política de privacidad

Last Updated: 17/03/2026

This Privacy Policy describes how Orvinia ("we", "us", "our" or the "Site") collects, uses, and discloses your personal data when you visit our website, make a purchase on https://orvinia.com/ (the "Site"), or otherwise communicate with us (collectively the "Services").

Company Information

Company Name: Orvinia
Registered Address: Drijvelden 10 , 2200 Herentals , Belgium
Phone: +32468325313
Email: info@orvinia.com

What Personal Data We Collect

Data You Provide Directly

  • Contact Information: Name, shipping address, email address, and phone number.
  • Account Information: Username and password if you create an account.
  • Order and Payment Information: Billing address and payment details. Note: Payment processing is handled securely by our third-party partners (e.g., Shopify Payments, PayPal, Stripe).
  • Communication Data: Any information provided when contacting customer support.

Data Collected Automatically (Cookies & Tracking)

We automatically collect certain information through cookies and similar technologies (such as Meta Pixel and Google Analytics), including:

  • IP address, browser type, and device details.
  • Interaction data (e.g., pages viewed, products added to cart, timestamps).
  • Location data derived from your IP address.

How We Use Your Data

  • Order Fulfillment: To process payments, ship orders, and provide customer service.
  • Marketing & Re-targeting: To show you relevant ads via Meta (Facebook/Instagram) and Google Ads, and to send newsletters if you have opted in.
  • Site Improvement: To analyze website traffic and user behavior via Google Analytics.
  • Security: To detect and prevent fraud.

How We Share Your Data

We share your data with essential third-party providers to run our store, including:

  • Service Providers: Hosting platforms (e.g., Shopify), payment processors, and logistics/courier partners.
  • Marketing & Analytics Partners: We share limited data with Google and Meta to help us target our advertising and understand our audience.
  • Legal Compliance: When required by law or to protect our legal rights.

Cookies Disclosure

We use cookies to improve your experience, support our shopping cart functionality, and assist in our marketing efforts. This includes cookies from third-party services like Google Analytics and Meta Pixel. You can choose to disable cookies through your browser settings, though some site features may stop working.

Your Rights & Data Deletion

Under the GDPR, you have the right to access, correct, or request the deletion of your data. To request that your personal data be deleted ("Right to be Forgotten"), please email us at info@orvinia.com. We will process your request within 30 days.

Contact for Privacy Inquiries

If you have questions about this policy or your data privacy, please contact our Data Privacy Lead at:

Email: info@orvinia.com
Address: Drijvelden 10 , 2200 Herentals , Belgium